dbt99 Privacy Policy — Our Commitment to Protecting Your Information

When you open an account and use our services on the dbt99 platform, we collect certain specific information. Providing this information is not entirely optional — some of it is essential for us to deliver our services. That said, we only collect what is necessary, nothing more.

We generally collect the following types of information:

Under the dbt99 Privacy Policy, we only use your information for specific, legitimate purposes. Using your data for hidden or unnecessary purposes is against our policy.

• To complete account registration and identity verification (KYC)
• To securely process deposits and withdrawals
• To prevent fraud, money laundering, and account hacking
• To send relevant promotions and bonus offers (with your consent)
• To resolve issues through our support team
• To improve platform quality and usability
• To monitor Responsible Gaming and ensure player protection
• To meet legal and regulatory compliance requirements

If you no longer wish to receive marketing communications, simply let our support team know at any time and you will be removed from the list. Please note that essential account notifications cannot be turned off.

Dbt99 uses the highest level of technical protection to store your information. Multiple layers of security are in place to safeguard your data.

• 128-bit SSL/TLS encryption — Applied to all data transmissions
• AES-256 Encryption — For sensitive data stored in the database
• Two-Factor Authentication (2FA) — An extra layer of account protection
• Firewall & DDoS Protection — Regularly updated to keep servers secure
• Regular Security Audits — Managed by third-party experts
• Backup & Disaster Recovery — To keep the risk of data loss at zero

Dbt99 never sells your personal information or shares it without authorization. However, in limited circumstances where it is necessary to deliver our services, certain information may be shared.

• Payment Processors: Minimum necessary information shared with bKash, Nagad, and banks for transaction verification
• KYC Service Provider: Authorized Institutions for Identity Verification
• Law Enforcement Agencies: Only upon court order or legal obligation
• Technology Partners: For platform operations, under strict confidentiality agreements

All organizations with whom data is shared are contractually bound to comply with dbt99's Privacy Policy. They are not permitted to use your data for their own purposes.

We use cookies while you browse the dbt99 website. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: Required to maintain your login session and ensure security — cannot be disabled
• Performance Cookies: To analyze site speed and usability
• Preference Cookies: To remember your language and display preferences
• Analytics Cookies: To understand which features are used most — with the option to opt out

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of certain platform features.

Under the dbt99 Privacy Policy, you have several rights regarding your personal information. To exercise these rights, please contact our support team.

• Right to Know: You can find out what information we hold about you
• Right to rectification: You can request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it
• Right to Restrict Processing: You can opt out of specific uses of your data
• Data Portability: You may request a copy of your information in a common, portable format
• Right to Object: You can opt out of marketing communications at any time

We will respond to any rights request within 30 days. For complex cases, this may take up to 60 days, but you will be informed in advance.

Dbt99 is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory at the time of registration.

If parents believe their child has registered on the platform, please contact us — we will take prompt action.

The dbt99 platform may integrate third-party services, such as game software providers or payment gateways. These services may have their own privacy policies.

• Third-party service providers are contractually bound to uphold dbt99's privacy standards
• They only receive the data necessary to provide their specific service
• They may not use your data for their own marketing or any other purpose
• Third-party compliance is verified on a regular basis

We do not retain your information indefinitely. A specific retention period is defined for each type of data.

Once the retention period expires, data is automatically deleted using secure methods. The deletion process is designed to be irreversible.

Dbt99 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision, and you will be notified directly for any significant changes.

• Minor changes: a notice will be posted on the page
• Major changes: you will be notified by email or SMS
• Continued use of the platform after any changes constitutes acceptance of the updated policy

For any questions, concerns, or complaints about our Privacy Policy, please reach out to our data protection team. We are always ready to help.

Our live chat support is also available 24 hours a day. For any urgent privacy-related issues, use live chat for immediate assistance.