Responsible Gaming

dbt99Responsible Gaming at — keep it fun, not a burden

Gaming is about entertainment, not just winning. At dbt99, we believe responsible gaming means knowing your limits, staying in control, and keeping the fun in the game. We are always here for you.

18+
Adults Only
24/7
Support is always ready
5
Safety tools are free
100%
Voluntary Limit Setting
Our Commitment

Dbt99's 6 Core Responsible Gaming Commitments

We are more than just a gaming platform — we are committed to keeping your gaming experience safe and enjoyable.

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Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limit — whatever works for you. dbt99 enforces that limit strictly, so no one can pressure you into depositing more.

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Breaks & Self-Exclusion

Need to clear your head? You can pause your account anytime — from 1 day up to 6 months. That's not a sign of weakness; it's the smart move.

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Age Verification System

You must be 18 or older to create an account on dbt99. Our strict KYC verification process ensures that minors cannot access the platform.

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Gaming History Review

View your gaming history, win/loss records, and time spent playing at any time. Understanding your own habits is the first step toward responsible gaming.

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Direct Support

Our live chat support is available 24 hours a day for any issue. Don't hesitate to talk about gaming concerns — our team is here to help, not to judge.

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Awareness & Education

Information on responsible gaming, a self-assessment questionnaire, and guidance on professional support — all in one place. Knowledge is your best protection.

Responsible Gaming at dbt99: A Complete Guide

1. What is Responsible Gaming?

Responsible Gaming means enjoying gaming in a way that does not negatively affect your daily life, family relationships, or financial situation. At dbt99, we firmly believe that gaming is a form of entertainment — it should never become the center of your life.

Online gaming is growing rapidly in Bangladesh, with millions of people turning to platforms like dbt99 for entertainment. For a small number of users, however, gaming can spiral out of control. dbt99's Responsible Gaming policy is designed specifically to reduce that risk.

Keep in mind: The essence of responsible gaming is this — you stay in control of the game, not the other way around.

Responsible gaming on the dbt99 platform is not just a policy — it is a core part of how we do business. We want every user to walk away with a positive and enjoyable gaming experience.

2. Signs of Problematic Gaming

Gaming problems do not appear overnight. Changes develop gradually and are often easy to miss at first. Watch out for the following signs:

Financial Signs
  • Spending more than your budget
  • Gaming with borrowed money or by dipping into savings
  • Cutting back on essential household expenses to fund gaming
  • Placing larger bets after a loss to chase your money back
Behavioral Signs
  • Feeling restless or irritable when not gaming
  • Hiding your gaming activity from family or friends
  • Unable to focus on work or studies
  • Unable to stick to the limits you've set
Seeing one or two of these signs is not necessarily cause for alarm. However, if three or more apply, please speak with dbt99 Support or take a break for a few days.

3. dbt99's Protection Tools

Dbt99 has developed a range of effective tools to promote responsible gaming. They are completely free and can be activated directly from your account.

Tools How It Works Takes Effect
Deposit Limit Controls your daily, weekly, or monthly deposits Immediate
Bet Limits Sets a maximum stake per individual bet Immediate
Loss Limit Sets a cap on how much you can lose within a given period Immediate
Session Limits Sets a limit on how long you can play in a single session Immediate
Cooldown Break Activates a break from 24 hours up to 30 days Immediate
Self-Exclusion Keeps your account closed from 6 months up to permanently Immediate
Important: Lowering a limit takes effect immediately. However, raising a limit or lifting a break requires a 24–72 hour waiting period. This is intentional — it's designed to prevent impulsive decisions from overriding your limits.

4. Tips for Building Healthy Gaming Habits

Responsible gaming is not about quitting — it is about gaming smarter. The habits below will help keep your gaming experience positive at all times:

  • Set a budget before you play and stick to it
  • Don't chase losses with bigger bets
  • Take regular breaks — at least 10 minutes every hour
  • Track your playing time and keep an eye on the clock
  • Avoid gaming when you are tired or stressed
  • Prioritize spending time with family and friends
  • Do not treat gaming as a source of income
  • Think before you deposit — do you really need to?
Keep in mind: Only bet money you can afford to lose — money that, if gone, won't affect your family's daily life.

5. Assess Yourself

Answer the following questions honestly. If most of your answers are "yes", you may need some support. That's not a weakness — it's called taking care of yourself.

1 Do you ever feel that you should cut back on your gaming?
If this question crosses your mind occasionally, it means you're self-aware — and that's a good sign.
2 Have your family or friends expressed concern about your gaming?
Take the views of those close to you seriously — what they observe from the outside is valuable.
3 Have you ever dipped into essential expenses or savings to fund your gaming?
Exceeding financial limits is the clearest warning sign of a problem.
4 Do you feel restless, irritable, or frustrated when you cannot game?
This feeling is known as "withdrawal" — a common sign of addiction.
5 Does gaming feel more important than your work, studies, or relationships?
If gaming is affecting other areas of your life, take action immediately.
If you answered "yes" to three or more questions, please speak with our Support team. We are here to help, not to judge.

6. How to Set Your Limits

Setting limits on dbt99 is straightforward. Once logged in, you can configure your preferred limits at any time from the Settings menu. The steps are outlined below:

1
Log In to Your Account

Sign in to your dbt99 account with your username and password.

2
Go to Profile Settings

Click the profile icon in the top right corner and select the "Responsible Gaming" option.

3
Select Limit Type

Choose from a deposit limit, bet limit, loss limit, or session limit — whichever you need.

4
Set Amount & Duration

Choose whether you want a daily, weekly, or monthly limit — and set the amount that works for you.

5
Confirm

Clicking the "Confirm" button will activate the limit immediately. A confirmation message will be sent to your email.

If you run into any trouble setting your limits or need guidance, reach out directly via live chat. Our team will help you choose the right limits for you.

7. Support & Professional Resources

Sometimes it's hard to manage things on your own. In those cases, seeking professional help is essential. dbt99 is always here for you — our support team is trained and compassionate.

Responsible gaming is not just about you — it is about your family and loved ones too. If you think someone close to you is struggling with a gaming problem, step in and offer support. Our team is ready to advise family members as well.

dbt99's Commitment: We never ignore gaming-related problems. If you ask for help, we will act immediately — from temporarily suspending your account to referring you to professional support.
Help Center

We're always here to help

Contact us with any questions or concerns about responsible gaming.

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Live Chat

24/7 live chat support — get instant help anytime.

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Email Support

For detailed issues, reach us by email. You'll receive a response within 48 hours.

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FAQ Page

Answers to common questions are available on our detailed FAQ page.

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Self-Exclusion

For an immediate break or long-term self-exclusion, contact Support directly.

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FAQs

Responsible Gaming FAQ

You'll find answers to most of your questions right here.

Yes, though lowering a limit takes effect immediately. Raising a limit requires a waiting period of 24 to 72 hours. This rule is intentionally in place to prevent impulsive overbetting in the heat of the moment.

Your account balance remains protected during self-exclusion. Once the exclusion period ends, or by following the process through Support, you can withdraw your remaining balance.

Absolutely. Reach out to dbt99 Support and explain the situation. Our team will guide you through the right steps. You can also encourage the person involved to speak with us directly.

No. You must be at least 18 years old to open an account on dbt99. Age is verified during registration and payment processing. No accounts for minors are approved under any circumstances.

Setting limits does not reduce your bonuses or benefits in any way. There's no penalty for making responsible choices. In fact, we want every user to play happily within limits that suit them.

Start gaming responsibly today!

Join dbt99 and enjoy safe, fun gaming by setting limits that work for you.

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